As a buyer, you understand that Chasingsun.in is a market place and is only responsible for bring the artisans and the buyers on the same platform and we in no way lay claim to authenticity or the intellectual property rights of any of the products displayed. The products are displayed by the Artisans directly.
As a buyer, you understand and accept that upon initiating a Transaction on the Website, you are entering into a legally binding and enforceable contract with the seller to purchase the items from the seller using either Payment on Billing or Payment on Delivery (to be offered on a later date) as the method of payment to pay the Transaction Payment which shall be paid to the seller through your Issuing Bank (except in case of cash payments). You agree and acknowledge that the Company is only a facilitator of collection and remittance of Transaction Payment. No interest or any benefits whatsoever is given to or can be claimed by the Buyer on the Transaction Payment collected by the Company through and of the prescribed payment methods.
You as the customer need to note that there will be slight variations in the colour of the artifacts or paintings displayed on the site from the actual due to colour variations of the display screen used by the customer. This will in no way be the reason for refund or exchange.
You shall pay the Transaction Payment through the available methods of payment i.e. Payment on Billing through the online payment gateway, for the Transactions conducted on the Website. You will be intimated when (i) the Transaction Payment is credited to the account of the Company (in case of Payment on Billing) or (ii) on committing to pay the Transaction Payment on Delivery if you opt for Payment on Delivery payment method, which will be confirmed by the Website. The Website shall notify the Buyer upon Payment Confirmation through the available contact details as provided by the customer on the site.
Buyers are not permitted to buy any product without making a payment of the Transaction Payment by Payment on Billing method
The contact details provided by you on the Website shall be accurate and current at all times and you shall update any change in your contact information on the Website immediately. The Company takes no responsibility for any delay/ non delivery of the goods on account of failure of the User to update the contact information provided on the Website and any consequent negative feedback by the buyer will be deleted.
You shall use the feedback and review mechanism to communicate your fair opinion and facts in respect of any Partner or the Website or your experience whilst using the Website, known to you from first-hand experience only. You shall not include any hearsay information, or information that results in maligning any User, brand or product in your feedback. You must inform the Company immediately on becoming aware of violation of any applicable laws or violation of the provisions of this User Agreement and the rules and policies made there under.
The Company reserves the right to limit the amount payable and the volume of the Transaction that may be conducted on a single Valid Card/ Valid Bank Account by a Buyer and may refuse to process Transactions exceeding such limits and may also block certain Valid Cards or Valid Bank Accounts that are suspected to be misused while paying the Transaction Payment.
To prevent any misuse, a payment (in whichever method) of the Transaction Payment initiated by the Buyer may be flagged or kept on hold for additional checks and verification in which case the Company may contact the buyer for verification of or additional information, details, data and documents. The Company may not confirm the payment if such information, details, data and documents are false, misleading, incorrect or incomplete and consequently the Valid Card and/or the Valid Bank Account will not be charged. In such case, the Dispatch timelines will not commence until Payment Confirmation. The result of the checks and verification shall be communicated to the buyer and seller.
• The Company reserves the right to refuse to process Transaction Payment in respect of Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with the Company or breach/ violation of any applicable law or any charges imposed by the Issuing Bank.
Upon successful receipt of the Transaction Payment by the Company from the Buyer within 3 days of booking the Transaction and completion of verification of payment in accordance with the clause above, the Company shall notify the buyer that the Transaction Payment has been received.